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Facilitation that makes teams greater than the sum of their parts

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So that they can lead change towards human flourishing.

THE INTERVENTION BUREAU

The Intervention Bureau is a learning experience design & facilitation consultancy founded by Lily Higgins.

I craft
workshops & experiences for mission-driven organisations that supercharge engagement, connection, and creativity.

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You're pushing the status quo with a world-changing vision.

So why are your workshops still business-as-usual?

Boring workshops, useless meetings, energy-draining off-sites, stale leadership trainings, and anti-climatic onboarding all have one thing in common — 

 

They're poorly designed. It doesn't have to be this way. I'm here to intervene.

You're in good company.

I've designed & facilitated transformational experiences for exciting clients, large and small, across many sectors & regions. Join the Future of Work pioneers.

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Meet Lily Higgins

Founder of The Intervention Bureau  /

Facilitator, human-centered experience designer, social innovation strategist,

Gen Z troublemaker

From North Carolina, USA to Rotterdam, NL. From art school to organisational change facilitator. I became an entrepreneur at age 22, 1 year out of uni. You could say that I've taken a somewhat untraditional path in life and have never been afraid of the road-less-travelled. Now, I help teams and organisations do the same: navigate uncertainty and become trailblazers.

I weave my expertise in human-centered design, gamification, strategic foresight, social design, improv theatre, non-violent communication, and the art of creating psychological safety into every experience I facilitate; ​experiences that create a temporary alternate world where we can play by other rules, unlock different mindsets, and expand our possibility-space.

 

I believe that great facilitation is our best bet for changing the world.

  • LinkedIn

Connect with me on LinkedIn!

I'm the most active there :)

“Lily’s genius is her passion for and ability to design transformative experiences that shift people’s mindsets by surpassing the rational and speaking to the experiential self."

 

- Nadia Piet, Founder of AIxDesign, ex-Head of Creative Technology at DEPT Agency

Services | How we can work together

What facilitation & (learning) experience design could look like in your org:

🧩  problem-solving workshop  ⛵️  team alignment session  🎯 strategy day  🔮  future visioning experience  🕸  networking event  🪢  community-building gathering  🍎  leadership training  🎲  serious game  🍃  company retreat  🏁  kick-off / closing event  🚢  onboarding / off-boarding  🤸‍♂️  team building experience  ☕️  team ritual  💥  employee engagement initiative  🧪  innovation program  💭  peer learning circle 👂 employee-listening session... and more!

No more boring workshops!

 Work should be fun. 

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Past Work: Enter the Experience Vaults

Bespoke Experiences for Teams & Organisations

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Wildcard Experiences for Curious Human Beings

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Book a Signature Workshop

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The Serendipity Walk

90-MIN OUTDOOR WALK-SHOP FOR DISTRIBUTED TEAMS

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Design Thinking Training for Mission-Driven Orgs

2-DAY SYSTEMS-THINKING & INNOVATIVE STRATEGY WORKSHOP

"

I had the opportunity to join one of Lily's Serendipity Walks recently, and it proved to be an absolute highlight of 2023. That Lily's brief video input and mainly audio guidance enabled us to navigate our physical environment through reflection of professionally meaningful topics was an eye-opener for me. I have no doubts that this innovative format could prove highly effective for many business people in many ways. Thank you, Lily, it was a remarkable experience that I continue to reflect on!

Tanja Murphy-Ilibasic

Facilitator & High-Performance Coach

"

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The Mission / The Dream

The why behind The Intervention Bureau

A more human(e) future of work. A more beautiful world.

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  • I believe in aligning groups of people around audacious visions for more beautiful futures.

  • I want to use my skill for creating experiences for groups to imagine new ways of doing things - to collectively shake off the status quo and translate ideas into real change.​

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  • Change towards a future of work that is dignified, energising, and impactful. A world where nobody hates Mondays.​

  • A world where mission-driven organisations out-compete legacy orgs as innovation powerhouses and irresistible places to work.

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  • A fundamental change in our attitude towards work; in which we decouple self-worth and ultimate meaning-making from our careers and cultivate daily lives full of connection and play. ​​

  • ​​​I care about designing experiences that bring world-changing ideas to life. Literally - out of books and papers and into the lives, hearts, and minds of people.

  • ​I believe it's our responsibility to create spaces where people can experience belonging, amidst a climate of polarisation, isolation, and fear.

The Intervention Bureau is guided by the 3 I's:

IMPORTANCE

How might we center what is truly important to ourselves & humanity, everyday?​

INTENTIONAL

How might we create experiences (at work & in life) that are intentional?

IMPACT

What is the impact we're making towards the existential challenges of our time?

My work also aligns to the Inner Development Goals:

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1. BEING - Relationship to Self

2. THINKING - Cognitive Skils

3. RELATING - Caring for Others & The World

4. COLLABORATING - Social Skills

5. ACTING - Driving Change

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As heard on...

Conversations with My Future Skills Podcast
Engineering Serendipity Podcast
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Ranked #1 episode

of all time 2022-2023

Building Thinkers Podcast
Better Beings Podcast

Let's chat about doing your next workshop differently

More purpose. More personality. More play.

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Helping your team play their way through change.

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