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The Intervention Bureau

Stop leaving the success of your workshops up to chance.

Boring workshops, useless meetings, energy-draining conferences, and awkward networking events all have one thing in common: they're poorly designed.

We’re here to intervene.

We're a learning experience design consultancy helping purpose-led service providers elevate their content by crafting unique workshop experiences that enable meaningful collaboration, alignment & connection with the people they work with.

urban playwalk walking tour rotterdam

"LIGHT UP YOUR STREET" WINTER PLACEMAKING WORKSHOP

You don’t do business as usual, so why should your workshops be?

Let's change the rules of the way you workshop so everybody wins.

Our Services

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Workshop Makeover

RE-DESIGN & OPTIMISE YOUR SIGNATURE WORKSHOPS SO YOU GET THE MOST OUT OF EVERY SESSION

You’re a content-expert who runs workshops for your clients. What you do works (most of the time), but the experience doesn’t shine in a way that’s unique to you and your brand. You often leave the workshop wondering if you actually achieved your goals for the session and are looking for a replicable way to achieve results consistently.

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Workshops from Scratch

WHIP UP A NEW WORKSHOP THAT SHOWCASES YOUR EXPERTISE AND WOWS

YOUR CROWD

You’re eager to have collaborative sessions with clients and share your knowledge with your target audience, but aren’t sure how to craft your content into a captivating group experience that’s going to work every time you run it... and most importantly, surprise and delight your participants.

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Workshops A-La-Carte

LET US TAKE YOU ON A LEARNING JOURNEY WHILE

GETTING A TASTE OF OUR FACILITATION STYLE

We’re content experts, too.

We offer signature workshops that dive into organisational culture, (remote) team building, strategic foresight, future visioning, gamification, and more. Inspire your team with one of our creative sessions and bring a breath of fresh air into your (remote) office.

We define a workshop as a gathering in which people come together to do something they couldn’t do alone. That’s why we believe a workshop can take the form of a...

🧩  problem-solving session

⚖️  decision-making session

♟   strategy session

🔮  visioning session

🕸  networking event

🪢  community-building event

🍎  training / masterclass

🎲  serious game

🎢  culture intervention

🏁  kick-off / closing event

🚢  onboarding / off-boarding

🤸‍♂️  team building experience

...and more! Need help making your next professional gathering glow?

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But is a meaningful learning experience something you can design?

SHORT ANSWER: ABSOLUTELY.

How we do it  🪄

We discover the true purpose

of your session 🧭

 

Knowing exactly why you’re bringing people together sounds obvious but it isn’t.

 

We’ll do a deep dive into what your desired (learning) outcomes are, the needs your session is meeting, how you want participants to feel during and after the session, and how your purpose can shine though in every detail.

We’re creative experts in diverse schools of thought 💭

 

Game design, learning pedagogy, design thinking, group psychology, theatre, and more; we mix a unique cocktail to craft experiences that trigger cognitive, reflective, and emotional responses that bring a group to your desired learning outcome every time.

What we don't do ✋

 

Cringey icebreakers, broadcasting to passive audiences, or the classic toss-people-in-a-room-with-some-sticky-notes-and-say “Think outside the box!”.

 

No matter the content, we craft every session to align with your brand’s tone of voice, resulting in an absorbing and transformative experience for your participants.

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THE WOMAN BEHIND THE CURTAIN

Hi, I'm Lily Higgins. 

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Facilitator, experience designer, gamification expert, futures thinker.

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I founded The Intervention Bureau because I was tired of seeing the potential of workshops being squandered by careless design and cookie-cutter facilitation.

 

I've always been passionate about designing and facilitating experiences that create a temporary alternate world where we can play by other rules. I believe that bringing groups together in new ways is key to navigating uncertainty and building a new culture of work.

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I weave my expertise in gamification, social design, strategic foresight, and the art of creating psychological safety within groups into every experience I design, together with a group of amazingly cross-disciplinary collaborators.

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Learn more about my team 👉

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“Lily’s genius is her passion for and ability to design transformative experiences that shift people’s mindsets by surpassing the rational and speaking to the experiential self."

 

-Nadia Piet, Founder of AI x Design

You're in good company.

We've designed & facilitated transformational experiences for exciting clients, big and small.

PLAYSPACE

MOTTO BRANDING

ABRACADEMY

MURAL

RAUM URBAN LAB

DSM

ZEEWAARDIG SERVICE DESIGN

THINGSCON 2019

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SPECULATIVE FUTURES R'DAM

TRUST IN PLAY

EU PLACEMAKING NETWORK

R'DAM ARCHITECTURE MONTH

CIVIL SERVICES COLLEGE, SG

UNIVERSITY OF DARMSTADT

WILLEM DE KOONING ACADEMY

RIJS CREATIVES

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Ready to up your workshop game?

OVERRULED: A SERIOUS GAME ABOUT BUREAUCRACY