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Work with
The Intervention Bureau

BUT FIRST, PLEASE ANSWER THE QUESTIONS BELOW:

Do you / your organisation seek to contribute to human flourishing through your work? ​

Does your work aim to result in a net gain for humanity? ​

YES

NOT REALLY

IF YOU ANSWERED YES, CARRY ON TO THE SERVICES BELOW!

 

IF YOU ANSWERED NO, WE MIGHT NOT BE A GREAT FIT. THE INTERVENTION BUREAU WORKS WITH CLIENTS WHO SEEK POSITIVE SOCIAL IMPACT ALONGSIDE PROFIT.

BUT FIRST, PLEASE ANSWER THE QUESTIONS BELOW:

Do you / your organisation seek to contribute to human flourishing through your work? ​

Does your work aim to result in a net gain for humanity? ​

YES

NOT REALLY

IF YOU ANSWERED YES, CARRY ON TO THE SERVICES BELOW!

 

IF YOU ANSWERED NO, WE MIGHT NOT BE A GREAT FIT. THE INTERVENTION BUREAU WORKS WITH CLIENTS WHO SEEK POSITIVE SOCIAL IMPACT ALONGSIDE PROFIT.

Service Overview

Workshops & Learning Experiences for Teams in Transition

Lily as your facilitation / employee engagement / innovation strategy partner

The Experience Design Hotline

1:1 Facilitation Training

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Service no.1

FOR TEAMS INSIDE MISSION-DRIVEN ORGANISATIONS

Workshops & Learning Experiences for Teams in Transition

YOU:

"I need a meaningful session to foster connection & engagement in my team."

Possible Symptoms:

DISENGAGEMENT, BURNOUT, LACK OF TRUST, LOW SENSE OF BELONGING, HIGH TURNOVER, MISALIGNMENT, INEFFECTIVE COLLABORATION

SERVICE NO.1

Workshops & Learning Experiences for Teams in Transition

I design bespoke experiences for teams to come together to become greater than the sum of their parts and create more human(e) working cultures.

  • In-person & online gatherings

  • Together with amazing partners I curate for every project

  • Includes curriculum design for longer courses

  • Shape your team's culture and energise folks around your mission

  • Create space for reflection and learning

  • Hold effective brainstorming and employee-listening sessions

PRICING

This service is crafted based on your unique desires, challenges, and context. Get in touch to discuss your needs and receive a quote.

THE INTERVENTION BUREAU STYLE

  • Discover the true purpose of your session

  • Bring in diverse approaches to creative facilitation

  • Close doors - make sure the right people are in the session

  • Engagement & embodied - little to no slides, hands on exercises, group conversations, and play-based exercises to deepen reflection and build trust

 

  • What I DON'T do: Cringy icebreakers, death by powerpoint, general trainings that don't connect to participants' context

Check out past workshops for teams:

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Working with Lily on devising a team-alignment and visioning workshop for our team was an absolute pleasure.

 

She really took the time to get to the heart of the questions we were seeking to answer, doing careful research and interviews with each of us. She then devised fun, interactive workshops with thoughtful exercises that got an enormous amount done in a very short space of time.

 

All in all, the workshops have left us with a new team cohesion, energy and clarity of purpose.

 

 

SARA ROSA ESPI JACOBSON

Program Manager | Nieuwe Instituut, Museum for Architecture, Design & Digital Culture

TRUSTED BY

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Want something 'off the shelf'?
Check out our 
Signature Workshops:

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The Serendipity Walk

90-MIN OUTDOOR WALK-SHOP FOR DISTRIBUTED TEAMS

Design Thinking Workshop

Design Thinking Training for Impact-Orgs

2-DAY SYSTEMS THINKING & CREATIVE PROBLEM SOLVING WORKSHOP

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Service no.2

FOR CHANGE CONSULTANTS & FACILITATION AGENCIES

Lily as your facilitation / employee engagement / innovation strategy / experience design partner

YOU:

"I need expert support to help deliver a larger-scale change project for a client."

Possible Symptoms:

YOU'RE AT CAPACITY, YOU'RE MISSING A STRONG FACILITATOR, YOU NEED HUMAN-CENTERED DESIGN EXPERTISE, YOU'RE FLYING SOLO & NEED A PARTNER IN CRIME

SERVICE NO.2

Lily as your facilitation / employee engagement / innovation strategy / experience design partner

Big change doesn't happen alone. That's why I partner with other change experts on exciting projects that need more sets of hands. I especially love helping thought-leaders bring their world-changing ideas to life in the form of organisational learning experiences.​

  • I can be hired hourly, daily, project-based, or on retainer for longer term support

  • I bring an an unusual amount of curiosity, creativity, and a fresh perspective (6+ years of entrepreneurship, 6 years of art & design education) to every project

  • I get a lot of energy from collaborating with people with adjacent specialisations. eg: org psychology, change management, HR, sustainability, business strategy, regenerative leadership, wellbeing, etc.

Curious if we're a match? Let's have a coffee! (Zoom or IRL in NL)

Lily is a brilliantly creative, utterly inspiring, and very thought-provoking partner. She was recently named by LxD Lab as one of the top women actively shaping the world of learning experience design.

 

She is insanely brilliant at digging deep in a way I've not seen of
others and as an outsider of HR herself, she is able to (and does!) question things that may otherwise fly under the radar.

 

I couldn't recommend her more highly.

 

ALICE DARBYSHIRE

Human-centered leadership consultant | ex-Senior HR partner | Advocate for working parents 

Lily and Alice have partnered on change-projects since 2022.

Lily is an awesome facilitator/consultant/partner in crime.

 

We started Lily out leading regional and global events for our client that were vision, mission, and happiness based and those led to a series of innovation design thinking projects.

Her work was well received, had high participation, and we added additional sessions due to the positive feedback.

I would also say Lily is very thoughtful and very easy to work with.

  • She is at her heart a designer of both physical, emotional, and virtual experiences

  • She has an extremely high EQ

  • She is not just a creative, but can also build a structured deck (for us it was a repeatable playbook and readout deck of outcomes from her work)

  • In her LinkedIn, she describes herself as your workshop wingwoman, but I would say she easily takes the lead (but context and clear direction is important to her), and I became her wingwoman

  • And lastly, she proactively has retrospectives: what went well, what could have gone better, what we want to change


Due to her work, Lily will be launching a formal innovation program at our client which includes a monthly series where we are sharing innovations for problems that seemed unsolvable to inspire and help generate discussions, ideas, and solutions for those challenges. This is part of a greater business transformation that will be integral to drive consistency across communications, change management, and innovation.

 

 

DIANA YING LIU

Innovation & Advisory Partner | Founder of The SIX

Lily and Diana have partnered on change-projects since 2022.

Current & past partners 🤝

I've worked closely with many amazing experts and teams all over the world as a strategic facilitation & LXD partner:

THE SIX • strategy & innovation consultancy (USA)

FUTURE KIND • org culture consultancy (UK)

WONDER • employee experience design (SE)

REALUTOPIA • systemic innovation & degrowth strategy (DE)

HANDLE WITH BRAIN • LXD & community design (NL)

ALICE DARBYSHIRE • leadership & gender equity consultant (UK)

BUREAU TW!ST • culture & conflict facilitation (NL)

CHANGEIST • strategic foresight consultancy (ES)

ABRACADEMY • team culture & training bureau (UK)

ZEEWAARDIG • social service design agency (NL)

Experience Design Hotline with Lily Higgins

Service no.3

FOR THOUGHT-LEADERS & FELLOW FACILITATORS

The Experience Design Hotline ☎️

(2-hr Workshop / Experience Design Consultation)

YOU:

"I need help designing my upcoming workshop / gathering in a creative and engaging way. Like, now!"

Possible Symptoms:

YOU'RE OUT OF CREATIVE IDEAS, YOUR WORKSHOPS HAVE FALLEN INTO A RUT, YOU FEEL STUCK WITH YOUR DESIGN, YOU'RE BUSY & DON'T HAVE TIME FOR INSPIRATION TO STRIKE

SERVICE NO.3

The Experience Design Hotline ☎️

2-hr Workshop / Experience Design Consultation Brainstorm

Ever wish you could clone yourself so you could have a creative sparring session with your own brain?

Well, this is the next best thing. 

You're designing your next workshop and you want it to be different. But where do you start..?

 

Not just any gathering, but one that people can't stop talking about. An experience that creates real connection. An experience that nourishes your participants instead of draining them.

 

Whether it's an offsite for your team, a future visioning workshop, a wellbeing experience, a creative retreat day, a dinner party for entrepreneurs, a community networking event, a welcome ritual for new employees, or even your mom's 60th birthday party...

 

An experience that is actually FUN!

 

This 2-hour sparring session is for:

  • Facilitators + Consultants

  • L&D + HR folks

  • People leaders

  • Thought leaders

  • Event planners

  • Intentional individuals

  • And anyone who has been tasked with planning a creative gathering that brings people together

 

WHAT YOU GET

 

  • 120min of sparks-flying creative brainpower to imagine your experience from A-Z, nothing held back!

 

  • Coaching on how to facilitate the event for best results (facilitation tips & tricks)

 

  • Relevant additional resources to look into- including books, podcasts, toolboxes, and experience case-studies

 

  • The recording of our call & any notes I take

 

  • Ability to share any additional questions or bounce ideas with me up to 2 biz days after our call, via voice-note

 

INVESTMENT

The Experience Design Consultation costs €349

(ex. 21% VAT for Dutch companies)

 

If you work with an NGO, public org, or social movement and this fee is not accessible for you, get in touch about solidarity pricing.

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THE BEST PART? YOU CAN BOOK IT RIGHT WHEN YOU NEED IT!

Lily's 90-minute strategy sessions are SO GOOD! I keep coming back to her because, honestly, these sessions save me so much time in the long run. I appreciate her calm and thoughtful energy, and she has a knack for asking the right questions to sharpen my thinking.

Every time we collaborate, I walk away with actionable tips that level up my workshops. Lily has lots of creative ideas, helping me to take my ideas from half-baked to session-ready. I also love that she reigns me in, and reminds me that the best workshops are the most simple.

If you're looking to refresh your workshops or need a creative boost, Lily comes highly recommended.

 

DANIELLE SILVESTRO

Founder of The People Vault | Partnering with startup founders to build and retain thriving teams

*This consultation used to be 90-min, but with trial and error, I discovered that 2-hours is what we need to get the best results.

Inspiration in the Experience Vaults

Bespoke Experiences
for Teams & Organisations

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CLICK HERE

Wildcard Experiences
for
Curious Human Beings

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CLICK HERE
experiences that.gif
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Service no.4

FOR THOUGHT-LEADERS & FELLOW FACILITATORS

1:1 Facilitation Training

(2-hr Sessions, bookable
when you need them)

YOU:

"I host a lot of workshops and meetings and want to up my facilitation game for more engaging sessions."

Possible Symptoms:

YOU FELL INTO FACILITATION & NEED SOME TIPS N' TRICKS, YOU'RE LACKING FACILITATION CONFIDENCE, YOU WANT TO DEVELOP YOUR UNIQUE FACILITATION STYLE, YOU WILL DIE IF YOU HAVE TO HOST ANOTHER BAD ZOOM MEETING

SERVICE NO.4

1:1 Facilitation Training

2-hr Sessions, bookable
whenever you need them

Facilitation is THE 21st Century skill.

Let's up your facilitation game!

These 2-hour sessions are completely tailored to your needs, learning goals, and specific challenges surrounding upcoming sessions you're hosting.

MY APPROACH

Workshop design and facilitation go hand in hand, and you need both skills to run great gatherings. I approach facilitation training in the context of designing specific workshops that my clients need to run, so we can learn and practice based on an upcoming real-life scenario.

 

We work together on feeling more confident about the workshops & meetings that you deliver and I give direct advice and pointers about how to approach certain facilitation challenges. 

 

​​​This 2-hour sparring session is for:

  • Anyone who wants to learn how to run more effective and engaging workshops / sessions / gatherings.

 

WHAT YOU GET

 

  • 120-min of mentoring & on how to facilitate the event for best results (tips n' tricks), with practice role-play

  • My creative brainpower to help you (re)design an engaging and water-tight session plan

  • My go-to workshop playlist with lyric-free songs for focus time

 

  • Relevant additional resources to look into- including books, podcasts, toolboxes, and experience case-studies

 

  • The recording of our call & any notes I take

 

  • Ability to share any additional questions or bounce ideas with me up to 2 biz days after our call, via voice-note

 

INVESTMENT

1:1 Facilitation Training costs €349 per session.

(ex. 21% VAT for Dutch companies)

Email me for discounts when booking a package of 5 sessions or more.

 

If you work with an NGO, public org, or social movement and this fee is not accessible for you, get in touch about solidarity pricing.

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I’ve experienced Lily's facilitation both as a workshop participant and as a co-facilitator.

And she is nothing short of outstanding! 

She brings to the table deep passion and massive creativity, both for the participants and for the craft of the experience itself. Her impressive toolbox of exercises stretches from design and play to connection and theatre - and wow (!) does she know how to use it all to build meaningful interactions for the group.

Lily is attentive and observant, yet she never hesitates to clarify, frame and guide the participants and adjust to the needs of the room. Her communication and breath of ideas is also what makes it so fun to co-create and deliver workshops with her. She is sharp, witty and knowledgeable and you can just rest comfortably knowing that, with Lily whatever you do will be amazing - an exciting experience, with clear intention, with the best of quality.

Don’t think twice!! Grab your opportunity to work with her.

 

SHANI PERSSON

Co-founder of Wonder | Human-centered employee experience designer & leadership consultant

 

Have another idea?

I like working with trail-blazers and trouble-makers with a worthy cause. I'm always open for a chat to talk about your crazy idea, especially if it starts with "What if we..."

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Great facilitation can save the world.

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